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GeneralWhat is the office location, hours of operation and phone number?Is there a place I can drop off my payment after hours?I think my meter was misread; what should I do?How can my meter be read if the box is filled with dirt?What is a landlord agreement? New/Existing AccountsHow do I start an account?How do deposits work?Who has account authorization for changes/inquiries?How do I make address/telephone changes for my bill?How do I make account changes due to a divorce or death in the family?How do I close an account? Payments/BillsCan I pay my bill online or automatically?Can I go paperless (stop receiving paper bills)?What if I have an unusual situation, and need to make payment arrangements?Why do I have a late penalty?What is the policy on returned payments?My water was…

What is Water? Water is the building block of all life, and an essential component to all living things...Read on for interesting facts you may not know about your water Water Cycle The water cycle is the continuous process water goes through on earth...Read on to learn where you reside in the process of the continuous water cycle All Water After the Meter Your water meter is where water management by the District ends and yours begins...See our Water Knowledge page for customer help with private water management Water Resources Access to fresh clean water is essential for our health and our way of life. At the District we are dedicated to providing our customers high quality water, whenever it is needed...Read on to learn more details about your water…

The District Board of Directors is composed of five members who set policy and water rates, provide direction to the General Manager, and oversee the budget and capital expenses. Meetings - The Board meets at least once a month, traditionally on the second Monday of each month, for its regular Board meeting. Board meetings must comply with the Open Meeting Laws of Arizona, which include notifying the public twenty-four hours in advance of the meeting, and only discussing and acting upon the items listed on the agenda. Meetings are held at the District office, 6265 N. La Cañada Drive. More detailed information about Board meetings can be found here. Board Members Pictured from left to right: Lee Jacobs, Scott Schladweiler, Jim Doyle, Bryan Foulk, and Richard Sarti. James O. Doyle (2018-2026) Jim has served…

Metering and Private Water Management Your water meter is where public water management by the District ends and your private management begins. The meter to your house is located near the street curb in front of your house or in the alley/easement behind the house. It is a rectangular box in the ground with a removable cover. The meter tells the District how much water flows through it, meaning how much water you use. The public service line from the water main to the meter, the meter itself, and the meter box are owned by the District. You are then responsible for the private service line after the meter to your house and any other private outdoor pipes on your property.If you need to turn off the water to your…