Public Water Service
If a public service line or meter box does not exist, either a cost estimate needs to be obtained from MDWID staff for installation of the service, or a new public service line needs to be installed by a private contractor under permit through our office. Contact Metro Water-Engineering at (520) 575-8100 for assistance in determining the existence of a public service line to an address, to coordinate an estimate for a new public service line, or for permitting a new service line installation with a contractor registered for this work in Arizona.
If your application for water service is associated with a newly constructed subdivision, commercial project, or any other construction involving a formal water plan, the following shall be received or submitted prior to acceptance of water meter applications:
- Bill of Sale/Affidavit of Costs be submitted for transfer of the constructed system for our maintenance (after all construction is complete)
- Approval of Construction (AOC) received from PDEQ
- Final Acceptance issued for the approved public water system (any release of meter applications prior to final acceptance are subject to District Engineer approval)
Water Meter Application
Once a public service line, meter box, and private fire service is installed and authorized for service (see above), an application can then be submitted and connection fees paid for a meter installation (and/or associated private fire service connection). Below are the definitions for the application entries for assistance, as well as a link for the fillable Water Meter Application in a fillable PDF file.
Application Entry Definitions
Water Meter Application (Private Fire Service on 2nd page)
Please save the completed form locally for your reference. If you are a home builder or developer needing to submit several applications over the life of a project, the complete form can then be reused by only modifying a few entries on subsequent meter applications for your convenience.
Water Service Connection Fees
The current Water Service Connection Fee schedule can be found on our Development Fees page, along with explanations for each component that makes up the “Total Fee” for each connection. These fees are automatically computed on the Water Meter Application fillable application based on the meter size selected from the drop-down menu, and the “Total Fee” calculated. Payment of fees needs to be via cash or check. One payment can cover multiple applications (if desired), though a separate application is necessary for each meter requested.
The fillable application is intended to be printed and submitted to our office, or sent in the mail, accompanied with the associated fees. If you are unable to print the application, District staff can assist you with filling out an application at the Engineering window of our office for processing. Both application and payment must be submitted together to be accepted and/or processed for installation.
Upon submitting a completed Water Meter Application with payment of all connection fees, a water meter will normally be installed within 3 – 5 working days and the account activated.
By submitting a Water Meter Application, the applicant is hereby acknowledging accuracy of current information on the application, and responsibility for additional cost or delay in processing for an applicant if a meter box is not installed to District specifications. If or when account information changes after the installation, or when a transfer of the account needs to occur, please contact Customer Service.
Notice of Final Inspection Prior to Service Transfers
By submitting a Water Meter Application, the applicant is hereby notified a final inspection of the water meter and related appurtenances will be conducted by District staff prior to any transfer of the associated water meter account (after the certificate of occupancy is issued). If damages or changes are discovered upon this inspection, the Name on Account for this meter will be held responsible for correction of these damages or changes prior to processing any transfers to a subsequent account owner. See page 2 of the water meter application for the full notice and details.
Operation of Public Valves
All public water system valves, including those that control a private fire service connection, shall only be operated by District personnel. Please coordinate all scheduling for activation or isolation of public valves with the District office at 575-8100.
For all inquiries or assistance related to the above, please contact firstname.lastname@example.org.